links for 2006-12-27

Recruiting departments that leverage radical transparency will win more than their fair share of talent. As a leader of recruiting departments at some of the world’s most well-known companies, I should point out that I am really in the business of telling

I suggest a stronger relationship with Branding/Marketing/OD and HR professionals in the development of a coordinated and focused approach to align the employee experience and customer experience. Usually the things that cause employees the most grief and

brand perception is about people, not products, services or price. Research tells us that that is the case for most people. Their view of a brand is based on their last experience, and usually that means their last interpersonal experience. So if that’s